Question 1

How does SeekHelpers work with domestic helpers in Hong Kong?

Accepted Answer

SeekHelpers is an AI-powered hiring platform built specifically for the Hong Kong domestic helper market. Unlike traditional agencies, we use machine learning to match your family's needs with the most compatible verified helpers in seconds. Employers post a job for free, browse AI-ranked profiles with 60-second video introductions, conduct in-app video interviews, and manage the entire visa process — all from one app. We are dual-licensed by the Hong Kong Labour Department (EA 82832) and the Philippine POEA, meaning every helper listed has passed our multi-step verification process.

Question 2

How long does it take to hire a helper through SeekHelpers?

Accepted Answer

Most families match, interview, and hire their helper within 7–14 days — compared to 10–15 weeks with a traditional agency. After hiring, visa approval typically takes 4–6 weeks after document submission. The full tracked journey from hire confirmation to arrival usually takes 6–8 weeks.

Question 3

What is the cost of hiring a domestic helper in Hong Kong in 2026?

Accepted Answer

Job posting and helper browsing on SeekHelpers are free. Self Hire for an overseas Philippines helper is HK$6,999. Full Service plans range from HK$13,999 to HK$16,999, depending on the helper route and service package. Plan inclusions and applicable government fees are shown before checkout.

Question 4

What documents do I need to hire a foreign domestic helper?

Accepted Answer

As an employer, you'll typically need: your HKID, proof of residential address, employment contract (standard form ID407), and financial proof of ability to pay the helper's salary. The helper needs their valid passport, previous employer reference letters, medical certificate, NBI clearance (for Filipino helpers), and POEA-issued documents. In total this is 15+ forms across three government departments. SeekHelpers prepares, reviews, and submits all of these on your behalf.

Question 5

What is the minimum wage for domestic helpers in Hong Kong?

Accepted Answer

As of 2025, the Hong Kong government sets the Minimum Allowable Wage (MAW) for foreign domestic helpers at HK$5,100 per month. Employers are also required to provide either free food or a food allowance of HK$1,236/month, suitable private accommodation, free medical treatment, and a return air ticket at the end of the contract.

Question 6

Can I interview a helper by video before hiring?

Accepted Answer

Yes — SeekHelpers is one of the only platforms in Hong Kong that lets you both watch a pre-recorded 60-second video profile AND conduct a live in-app video interview. No WhatsApp or third-party tools needed. All interview records are saved in-app for your reference.

Question 7

How is AI matching different from a traditional agency?

Accepted Answer

Traditional agencies rely on a consultant reviewing CVs manually. SeekHelpers' AI matching engine analyses over 50 compatibility signals — including family size, care needs, preferred language, helper experience, and more — then ranks every verified helper by fit score in real time. Top matches appear in under 60 seconds. No other domestic helper platform in Hong Kong currently uses this approach.

Question 8

Is SeekHelpers a licensed employment agency?

Accepted Answer

Yes. SeekHelpers holds an Employment Agency (EA) Licence No. 82832 issued by the Commissioner for Labour under the Employment Ordinance. We are also accredited by the Philippines Overseas Employment Administration (POEA), licence MWOHK-2025-529-085. This dual licensing means every Filipino helper placed through our platform has gone through a legally compliant process in both countries.

Question 9

Do I need to pay the helper a placement fee?

Accepted Answer

No. Under Hong Kong law and the standard Employment Contract (Form ID407), employers are strictly prohibited from deducting any placement fee from the helper's wages. SeekHelpers charges employers — not helpers — for visa and placement services. The platform is free for job posting and browsing.

Question 10

How does visa processing work through the app?

Accepted Answer

Once you confirm your hire in the SeekHelpers app, you and your helper each receive a checklist of required documents to upload. Our team reviews, prepares, and submits all required forms to the Hong Kong Immigration Department and Labour Department on your behalf. You receive a real-time status tracker showing exactly which stage your application is at. Visa approval typically takes 4–6 weeks after document submission; the full tracked journey from hire confirmation to arrival usually takes 6–8 weeks.

Hire The Right Helper. Skip The Stress.

Hire The Right .
Skip The Stress.